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FAQs

Q:

I dont have a credit card, is there any other way I can pay?

A:

Yes! You can transfer money into our bank account, send a cheque, money order, bank cheque. Please let us know if there is another way you would like to pay.

 

Q:

Do you offer a warranty with your tables?

A:

We offer a 1 year full warranty that covers everything on the table.

 

Q:

How can you offer these massage tables at such low prices?

A:

Auspedic have partnered with a large overseas manufacturer, therefore we have cut out the 'middle-man' and can offer huge savings on our massage tables directly to the public.

 

Q:

How does the quality compare to other brands?

A:

Auspedic have sold large quantities of massage tables all over Australia. Our customers have been extremely happy with the quality and durability of our tables. This reflects the amount of work we have put into identifying high quality manufacturers and ensuring that they manufacture to our strict quality requirements.

 

Q:

Can I get a different colour?

A:

All available colours for particular models are stated on the product description pages within the website however we are always open to new ideas for our colour range.

 

Q:

How long does it take for you to deliver my table?

A:

Not long at all! We keep all of our tables in stock, this way we can send them out as soon as you make payment. We try to dispatch the same or next day after recieving your payment. If you are in NSW, QLD or VIC it should only take 1 - 2 business days to get to you. If you live further away it may take an extra couple of days.

 

Q:

Can I buy wholesale quantities from you?

A:

Yes. Please email us for details.

 

Q:

How do I setup the tilting backrest (AP-1015)?

A:

You need to ensure that the support bar (with the 2 holes) is placed INSIDE the table frame. The 2 poles are then unclipped and put through the 2 holes in the support bar. The support bar can then be pushed down to lock the poles into place. We find that some of our customers try to put the poles through the support bar while the bar is outside the table frame - but it must be inside the frame to work. It is a very simple but effective mechanism.